Home Support Multipurpose Blog Pro Instagram display area is not displaying anything but just my IG link

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #6317
    Avatarcynthia yarinakis
    Participant

    Hello,
    I followed all the steps to add my IG account on the website but for some reason my images are not displaying just the IG link. Here is my website:
    http://www.whatreallymatterz.com

    #6318
    AvatarUpdated Developer
    Participant

    Hi,

    In order to proceed with the Instagram Section, first, you have to add an Instagram Feed Plugin and activate it.

    Instagram Feed option appears in the dashboard after activating this plugin. Go to customize option in Instagram Feed settings. Copy the shortcode and paste it in the Instagram section of Customizer.

    Go to Dashboard >> Instagram Feed. Then click on Connect an Instagram Account, enter the ID and password to connect. Refer the below screenshot for more details.

    https://ibb.co/WpBsHZ0

    Many Thanks

    #6323
    Avatarcynthia yarinakis
    Participant

    Yes, I have followed all those steps from the beginning. My account connects but the images are not displaying. Can you look into it? I can create an account for you. But here is also my site so you can see what the IG part displaying on the front end.

    Thanks

    #6324
    AvatarUpdated Developer
    Participant

    Hi,

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected].

    Also, we need your Instagram account token to add in your site.

    Many thanks

    #6455
    AvatarJennifer Yolton
    Participant

    I am having this same issue. What is the solution please?

    Thanks,
    Jenna

    #6460
    AvatarUpdated Developer
    Participant

    Hi,

    If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected].

    Also, we need your Instagram account token to add in your site.

    Many thanks

Viewing 6 posts - 1 through 6 (of 6 total)
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