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Tagged: Logo
- This topic has 16 replies, 2 voices, and was last updated 3 years, 5 months ago by
Shop Manager.
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AuthorPosts
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October 27, 2018 at 8:01 pm #1716
neilrichards
ParticipantHi,
I was wondering whether there any way to stop the logo being cropped (i.e. use a larger image)? In desktop mode, my logo seems dwarfed by the slider image. I’ve tried using CSS to override the size but the sharpness is lost.
Thanks!
NeilOctober 29, 2018 at 1:53 pm #1721Shop Manager
KeymasterHi,
As per your query, could you please provide us your site URL.
So we can review and give you some solution.
Thanks
October 30, 2018 at 8:41 pm #1731neilrichards
ParticipantThanks,
NeilNovember 3, 2018 at 6:57 am #1755Shop Manager
KeymasterHi,
As per your query, we have seen your logo is too small and its quality is too low.
Please use big logo with high quality.
Thanks
November 3, 2018 at 11:54 am #1756neilrichards
ParticipantHi,
The logo I uploaded is this which you can see is good quality when displayed at 100% (839×77). I only have this issue because when I set it as the logo image I am forced to crop it, and when I crop to 100% (i.e. keep the whole image – my only option) it is then reduced to half the file size and dimensions of 240×23. This is the reason why the quality is low when I try to resize afterwards. I was hoping for a way of using the original image and not the cropped version.
Thanks,
Neil-
This reply was modified 3 years, 6 months ago by
neilrichards. Reason: image missing
November 5, 2018 at 6:38 am #1773Shop Manager
KeymasterHi,
As per your query, the logo size 240 is defined in the function.php you can edit it from there.
If you want we can review your theme, make a user for us assign administrator role and send us the username and password along with the URL at [email protected].
Thanks
November 5, 2018 at 9:31 am #1774neilrichards
Participantgreat thank you!
November 5, 2018 at 9:04 pm #1776neilrichards
Participantbtw, will any change I make get overwritten if I apply any of your subsequent updates?
November 8, 2018 at 2:12 pm #1796Shop Manager
KeymasterHi Neil,
As per your query, we need your login details to make logo changes in the child theme and whenever you will update the theme it will never change.
If you want we can add changes on your child theme, make a user for us assign administrator role and send us the username and password along with the site URL at [email protected].
Thanks
November 29, 2018 at 9:27 am #1955neilrichards
ParticipantHi,
Sent email to [email protected] as requested above on Nov 23rd. If you are able, could you please fix?
Many thanks,
NeilDecember 1, 2018 at 12:54 pm #1971Shop Manager
KeymasterHi Neil,
As per your query, we have to review and need your details.
Thanks
December 1, 2018 at 6:03 pm #1973neilrichards
ParticipantHi,
I sent my details in the email referenced above. I am sending again now.
Thanks,
NeilDecember 4, 2018 at 5:19 am #1994Shop Manager
KeymasterHi Neil,
We have sent an answer to your personal email.
Thanks
December 4, 2018 at 9:19 am #1997neilrichards
Participantsorry – haven’t received anything (not in spam either)
December 5, 2018 at 12:59 pm #2009Shop Manager
KeymasterHi,
As per your query, we have seen the images and it’s coming from page builder.
Please check the builder settings.
Thanks
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This reply was modified 3 years, 6 months ago by
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