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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #2449
    Shop Manager
    Keymaster

    Hi BWT, I posted earlier in this thread but it seems to have been deleted. I need help with your ecommerce theme; every time a product is posted as not on sale in the New Collection section, it displays a black bar on the top of the product that I want to go away. If there’s any code you could provide to fix this, that’d be great.
    Thanks

    Here is my site URL:
    https://knotrade.com

    #2468
    Shop Manager
    Keymaster

    Hi,

    Thank You for choosing us!

    Could you please provide us the Screenshot so that we could recognize the issue.

    This will help us to provide you with a better solution.

    Thank You

    #2641
    andrewr
    Participant

    hello

    ref website https://www.futurend.co.uk/dev/

    i have purchased BWT e-commerce pro and i have a question and a bug that i need to be sorted pls

    1) the slider has a default orange box around the text, can this orange box be removed via ccs? this orange box looks very bad

    2) please view my website on a phone. on the home page, look at “Product Offer 4 Image”. none of the txt is in the correct place, all of the txt for this section is sitting below the image out of the box

    #2648
    Shop Manager
    Keymaster

    Hi,

    To remove the orange box from the slider and to solve the issue of text please follow the following steps:

    Add below CSS in additional CSS by following steps

    Dashboard >> Customize >> Additional Css

    .inner_carousel
    {
    border:none !important;
    }

    @media screen and (max-width: 576px)
    {
    #product-offers .offer4-details {
    position: absolute !important;
    top: 32px !important;
    padding-left: 22px !important;
    }
    #product-offers .offer4-details h2
    {
    font-size:16px !important;
    }
    #product-offers .offer1-details
    {
    padding-left:21px !important;
    }
    #product-offers .offer1-details h2
    {
    font-size: 22px !important;
    padding-left:21px !important;
    }
    #product-offers .offer4-details a
    {
    padding:3px 20px !important;
    margin-top:0 !important;
    }
    }

    Hope this will solve your query and if you need any other assistance, please let us know.

    Thank You

    #2650
    andrewr
    Participant

    MANY THANKS….THAT WORKED FINE

    ANOTHER BUG IS ON THE SPECIAL OFFER SECTION….THE TXT IS EXPANDING OUT OF THE BOX

    #2658
    Shop Manager
    Keymaster

    Hi,

    Kindly follow the steps given below:

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    #special-offers .special-offers-info {
    position: absolute;
    top: 0;
    padding: 10px 25px 25px 25px;
    max-width: 100%;
    }

    If you need further assistance or clarification please let us know.

    Thank You

    #2662
    andrewr
    Participant

    Thanks

    How do I get rid of the “developed by buywptemplates” in the footer? I can add my own copyright info but I can’t delete the link to your website

    #2669
    Shop Manager
    Keymaster

    Hi,

    Kindly follow the steps given below to display to remove the credit link

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    span.credit_link {
    display: none;
    }

    If you need further assistance or clarification please let us know.

    Thank You

    #2681
    andrewr
    Participant

    Thanks ever so… One more thing, the top menu bar is still yellow when I view on a phone…. What do I go to change that colour?

    Thanks

    #2682
    andrewr
    Participant

    Also for some reason, the “my account” on the top left is out of its box

    #2686
    Shop Manager
    Keymaster

    Hi,

    Please follow the following steps to change the color in mobile view and to fix My Account issue.

    Go to Dashboard -> Appearance -> Customize -> Additional CSS -> Paste below CSS there -> Publish

    @media screen and (max-width: 719px){
    .toggle a {
    background: url(assets/images/mobile_nav_right.png) no-repeat right center #44b4ea;
    }
    }
    #topbar-search .my-account span {
    font-size: 12px !important;
    }

    Thank You

    #2689
    andrewr
    Participant

    Thanks…. Ref the on sale tab. Is there any way of sorting the products that are listed in an order of my choosing?

    Thanks

    #2697
    Shop Manager
    Keymaster

    Hi,

    No, you can’t do the sorting of products through any customizer settings.

    If you want to show the products in an order of your choice, so you have to add products in that sequence only.

    If you need any other assistance, let us know we are here to help you out.

    Thank you

    #2806
    bestrepute
    Participant

    Hey,

    I need help with removing the sale tabs permanently and also to would like to remove ARCHIVES AND META form my sidebar.

    my site

    Thanks

    #2807
    bestrepute
    Participant

    Also,

    I tried using a code you mentioned to change the background to white but it only affects my mobile site. My desktop is still showing the background in grey.

    Can you help?

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